As an internationally operating parcel service provider GLS Group stands for fair competition, integrity and responsibility.

Public Report Country by Country 2024-2025
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Code of Business Standards

The Code of Business Standards forms the basis of all business activities of GLS Group. Furthermore it shows the obligation of GLS Group towards its stakeholders.

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Supplier Code of Conduct

GLS expects its suppliers to respect the standards laid out in this Supplier Code of Conduct, implement them using appropriate measures and adhere to them in their business activities.

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Modern Slavery Act

General Logistics Systems B.V. and its affiliates (GLS) are subsidiaries of International Distribution Services plc (IDS).
As a UK company, IDS is subject to the requirements of the UK Modern Slavery Act.

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Environmental Standard

The conservation of resources and the reduction of emissions are of central importance at GLS. Together with its employees, customers and suppliers, GLS wants to become one of the leading providers of sustainable parcel services.

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GLS is committed to clear ethical principles that form the foundation of our business. All employees are responsible for following them, as even individual misconduct can damage the company’s reputation. Therefore, it is important that GLS is promptly informed of any potential violations by employees, suppliers or third parties, so that we can respond quickly and effectively and address the situation.

All employees are encouraged, in case of questions or concerns, including suspicions of criminal offenses and other serious irregularities (such as financial fraud, embezzlement, corruption, breaches of competition rules, discrimination, harassment or actions that may harm the environment), to first contact their supervisor or the Compliance Manager.

Alternatively, you can submit a report through the internal reporting channel EQS Integrity Line.

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In addition, you have the possibility to directly contact the competent authorities (external reporting):

Ombudswoman of Croatia (Ombudswoman of Croatia (ombudsman.hr)
Please follow this link for more information: Frequently asked questions – Ombudswoman of Croatia (ombudsman.hr)

All reports are treated confidentially and investigated with the utmost care. GLS does not tolerate any form of retaliation against anyone who reports a concern in good faith.

Download all information on Whistleblower Protection.

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Our commitment to diversity and inclusion – For the people of today and tomorrow

Diversity and inclusion are key principles at GLS Group. We know that success for our company depends on the people working for GLS. This is independent of their race, gender, age, sexual orientation or any other characteristics protected by law. It is not only our ethical responsibility to promote a diverse and inclusive company culture, but also an essential element of the company we want to be. In order to fully support a diverse and inclusive working environment and achieve sustainable impact, we as GLS Group strive to achieve to the following:

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    Inclusive work environment

    To create an inclusive work environment in which our employees feel valued for their contributions, are respected and treated fairly, and have a sense of belonging.
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    Equal opportunities

    To provide equal opportunities for all employees, including access to trainings, development and growth opportunities and advancements.
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    Open-minded applicants

    To recruit open-minded applicants of all races, gender, ages, sexual orientations and any other characteristics.

  • Diverse range of partners

    To collaborate with a diverse range of partners to fuel our innovation and connect closer to the communities around us.